Human Factors · Information Architecture · Human–AI Interaction · Mixed Methods Research
6 years as Principal User Experience Consultant at Liberty Mutual, leading information architecture and user research for an enterprise platform used by 45,000+ employees across global markets. 4 years building Oak Grove — a multi-market e-commerce platform architected from the start around AI and automation rather than headcount.
Master of Science (M.S.) Human Factors in Information Design, Bentley University McCallum Graduate School of Business
Master of Liberal Arts (ALM) Digital Media Design, Harvard Extension School
Bachelor of Arts (B.A.) Biology (Bio/neuroethics) & East Asian Studies (Japan), Brown University
Boston, MA
About me →Enterprise intranet information architecture (IA), user research, and interaction design for 45,000+ employees across global markets
Four years building a solo e-commerce operation around AI — and learning exactly where it earns its place.
A Mac tool that captures Japanese subtitles (jimaku) as they appear, using Claude to extract vocabulary while I decide what to learn.
A voice tutor for beginner Italian designed to recover from speech-recognition errors, remember progress, and adapt to the learner’s goal.
Interactive flashcard app for learning the International Phonetic Alphabet (IPA)
Self-guided cooking skill development app — research-heavy capstone with 7 exploratory interviews, 2 rounds of design feedback, and competitive review of 8 products
Context-aware local recommendation machine built in 48 hours at Kyoto Startup Summer School — field research, physical prototype, and a full presentation.